PRIVACY POLICY

At Closetymuse, privacy isn’t just compliance — it’s how we earn and keep your trust.

How We Commit to Your Privacy

We operate with accountability at the core. Every decision about your data reflects a commitment to transparency, proportionality, and respect for your rights. We process personal data only where necessary, lawful, and aligned with the purposes you expect — never as a default or convenience.

What Data We Handle — And Why

We collect and use personal data to deliver, secure, and improve our services. This includes:

• Account and contact details when you create an account, place an order, or reach out to support;
• Billing and shipping information required to fulfill purchases;
• Payment data — such as card numbers and authentication details — processed securely through certified payment gateways;
• Device identifiers, IP addresses, browser types, and location signals gathered when you visit our site or use our services, helping us detect fraud, optimize performance, and tailor functionality.

How We Keep It Secure

We protect your data using reasonable technical, administrative, and physical security measures. These include encryption in transit and at rest, access controls limiting internal data handling to authorized personnel, and regular reviews of our systems and policies to address emerging risks.

How Long We Keep It

We retain personal data only as long as it is necessary to fulfill the purposes outlined in this Privacy Statement. If applicable law requires or permits a longer retention period, we comply accordingly — but we do not hold data indefinitely or beyond justified need.

Who May Receive It — And Under What Limits

We share personal data only with strategic partners who help us provide, improve, or advertise our products and services. Such sharing is strictly limited to what is needed for those specific functions. We do not share personal data with third parties for their own marketing purposes without your prior express consent.

Your Control Over Your Data

You may request access to, correction of, deletion of, restriction on, or objection to processing of your personal data. You also have the right to data portability — receiving your data in a structured, commonly used format. We will respond to any such request in less than 30 days. For requests to access, correct, delete, restrict, or object to processing, we require verification — such as your account email and order reference — before acting.

Special Protections for Young Users

We do not knowingly collect personal data from children under 16. If we learn that we have collected personal data of a child under 16 — or the equivalent minimum age depending on the jurisdiction — we commit to deleting that data as soon as possible.

Changes to This Policy

We may update this Privacy Statement to reflect operational changes, legal developments, or evolving best practices. When material changes occur, we’ll post the updated version here and indicate the effective date. Continued use of our services after that date signifies acceptance of the revised terms.

Get in Touch — With Identity Confirmation

To exercise any of these rights, email cs@closetymuse.com. To protect your data, we’ll ask for verification — like your account email and order reference — before fulfilling your request.